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Refund and Cancellation Policy

Last updated: [01/03/2025]

At Dolfinn, we value your trust and strive to provide exceptional services tailored to your needs. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled for services purchased through our platform. Please review this policy carefully before making a purchase.

1. No Refunds on Services

  • Once a service has been purchased and payment has been made, no refunds will be provided.

  • This includes, but is not limited to, services such as financial planning, accounting consultations, tax advisory, valuation services, and any other professional services offered by Dolfinn.

  • We encourage all customers to thoroughly review the details of the service before completing their purchase.

2. Cancellation Policy

Cancellation by Customer:

  • If you wish to cancel a service, you must notify us within 2 hours of purchase.
  • Cancellations made after this period or after the service has been initiated or delivered will not be eligible for a refund.

Cancellation by Dolfinn:

  • Dolfinn reserves the right to cancel any service at its discretion.
  • If we cancel a service for any reason, a full refund will be provided to the customer.

3. Service-Specific Terms

  • Certain services may have additional terms and conditions related to cancellations and refunds.

  • These terms will be communicated at the time of purchase and will take precedence over this general policy.

4. Exceptions

In exceptional circumstances, such as:

  • A duplicate payment made by the customer.

  • A technical issue on our end that prevents the delivery of the service.

We may consider issuing a refund on a case-by-case basis. The decision to provide a refund in such cases will be at the sole discretion of Dolfinn.

5. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us:

Our team is here to assist you and ensure your experience with Dolfinn is smooth and satisfactory. We appreciate your understanding of this policy and thank you for choosing Dolfinn for your financial and business solutions!